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Frequently Asked Questions

Find out more information about what it takes to become a Just Shutters franchisee.

Helping you make an informed decision

Looking to start a new business of any sort is a life-altering decision. It will take financial and time commitment and you need to be sure you are giving yourself as much information as possible.

We have compiled a list of typically asked questions to help you make an informed decision.

Investment - shutters interior
Investment - shutters interior

Frequently Asked Questions

We started the Just Shutters franchise business back in 2009! Therefore, you can rest assured that our business model has stood the test of time.

We are happy for prospective franchisees to talk to current business owners. We are very open within our network and encourage communication and sharing of insights and experiences. 

A franchisee’s main point of contact is our Sales Director, Sarah Clifford. Our founder, Chris Rocker is on hand to answer any of your questions. Additionally, franchisees have access to our Marketing Manager, Sales Designers, Appointment Makers and  our expert Installations Manager. Our experts are on hand for help with fitting, measuring and shutter related questions. We are all here to play our part in helping you start and run your own successful Just Shutters business.

We are very happy to provide you with references. We would be delighted to point you towards people from any part of the business; our customers, our financial contacts, businesses, staff… Just ask.

When it comes to selecting franchisees we have a process we usually follow; we will have a telephone conversation and if we feel we would be a good partnership, you will be invited to meet us face-to-face. At a meeting we discuss expectations of one another as well as facts and figures. If we feel a mutual affinity at this meeting we are happy to proceed to a more formal look over of contacts and potentially make you an offer of becoming a business owner.

It is hard to say what percentage of initial enquirers make it through to becoming a franchisee as both parties have to ensure we are right for each another. However over the past year over 50% of those who have met us face-to-face have gone on to become franchisees. Please note we are usually quite selective and in-depth on initial phone conversation so as not to waste each other’s time.

Our business territories start at £17,550 and reach £33,950, depending on the business model and area taken for the new business. Resales are of course different – please contact us for more details.

This varies depending on the business model that you take and ranges from £5,000 to £15,000.

The shutter business is not seasonal and is very buoyant throughout the year. However there are busier times; our January sale, Winter sale and October ‘fitted for Christmas’ rush. While the end of November through until Christmas is slightly slower.

We have a graphic designer who makes all our advertising material and literature. Furthermore we have an in house Marketing Manager and a Google partner Pay-Per-Click, SEO agency. Our businesses benefit from these great people and us absorbing a large part of their costs. They benefit from local as well as national advertising find our negotiating power saves them money as well as shared artwork discounts.
 
Part of your business fee covers an extensive marketing launch (depending on business model taken and other recommendationsas well as some on-going marketing support. On top of this you will be given your own bespoke area of our website with telephone number.
 
You will receive brochures and literature. Artwork and templates of your own as part of initial marketing launch.
 

Our business owners all benefit from our national advertising; print advertising, digital advertising, video marketing and more.

We offer full training and support. Even if you are a novice in shutters (as many of our business owners are) you will be trained in all aspects of their measure, design and fitting. We also provide excellent sales help and guidance. Our support and experts in house are also here to help you if you have a more operational training need.
You will have key contacts for different enquiries but our Sales Director Sarah Clifford is your key contact within Business Support. If you need a marketing question answered Livia Gusman is your contact.
You are most welcome to meet our staff. If after an initial telephone conversation we feel mutually happy to meet, you will be invited to the Business Support flagship showroom in Dorset where you will see our operations, our products and meet our Business support staff.
Operating hours can be discussed. We offer you the opportunity to set your own hours to a certain extent as it is your own business, however we suggest usual operating hours of 9:00 – 5:00 Monday – Friday with some flexibility for evening and weekend appointments. This is because a percentage of our customers prefer an evening or weekend appointment.
In your own exclusive territory. You will be home-based although you will spend a lot of your working week attending appointments at peoples homes or business premises.
Our business owners all have access to one another through phone or email. Furthermore, we have a great WhatsApp group for all business owners. We also hold social and training get-togethers to ensure our business owners have the benefit of the support network and shared experience.
You will have an exclusive Just Shutters territory. So, we will not sell our Just Shutters products or another Just Shutters business in your designated and agreed area.
We are an expanding member of the BFA.

We proudly collaborate with specialist banking partners who can assist with funding your Just Shutter business venture.

As a Business Partner, you’ll be adopting a blueprint business model that is well-structured with a demonstrable track record.

Because of the experience Just Shutters will bring to your business, along with the initial and ongoing first-class training and support, you will find our model of business is welcomed by the banks.  We represent a much safer lending proposition than a stand-alone operation.

The NatWest Banking Franchise Survey has shown that franchises generate almost £15.1bn annually, employ 620,000 people and 97% of franchisees have reported a profit for more than 20 years.
 

*These figures have been derived from current and past franchisee performance and are reassessed each year in line with market trends. Updated February 2024.

Our financial projections are based on a proven model that is cash flow positive from an early stage.

The figures do not constitute either a forecast nor guarantee or form part of any contractual offer.

It must be stressed they are produced for guidance purposes only and have been taken from averages from the Just Shutters network. There is no guarantee that you will achieve these figures and nor is it intended that you should rely on these figures as a warranty or guarantee.

Note: Start up working capital will be required in addition.

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